Effective Date: April 3, 2025

At Vortex Group, your privacy matters to us. This page outlines how we collect, use, and protect your information across our website and services.

1. Information We Collect

We collect limited information to help us provide better services:

• Personal Information: Your name, email, phone, and message content when you contact us.
• Technical Data: Browser type, IP address, visit duration, and interactions to optimize performance.

2. How We Use Your Information

• To respond to your inquiries
• To improve our website experience
• To provide relevant services and updates
• To comply with legal requirements

3. Information Sharing

We never sell your data. We only share it with:

• Hosting and infrastructure providers
• Tools that help secure or manage form submissions (like Google reCAPTCHA)
• Legal authorities if required by law

4. Cookies & Tracking

We use cookies for basic analytics and website security. You can disable cookies in your browser settings if you prefer not to share this information.

5. Keeping Your Data Safe

We use SSL, firewalls, and secure environments to protect your data. While no system is ever 100% secure, we take every precaution seriously.

6. Your Rights

You have the right to access, update, or request deletion of your personal data. Contact us anytime at [email protected].

7. Data Retention

We retain your data only for as long as needed to fulfill its purpose, and for legal or administrative reasons.

8. Third-Party Links

Our website may include links to external sites. We’re not responsible for their content or privacy practices.

9. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If you believe we have, please let us know.

10. International Visitors

By using our services from outside the U.S., you consent to the transfer and storage of your data in the United States.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with an updated date.